RN - OB/GYN Clinic - Biltmore Campus

JOB SUMMARY:

The primary purpose of this position is to work collaboratively as an active member of the interdisciplinary team to provide patient-centered care across the continuum. Care is delivered by telephone and in-person clinical care. In this role, the goals include providingan excellentpatient experience, high-quality outcomes, and improved productivity for the team.

SPECIFIC RESPONSIBILITIES:

• Participate in daily huddles with patient care team(s)
• Participates in phone triage for family medicine patients across the continuum
• Utilizes evidence-based protocols for symptom-based management
• Provides evidence-based patient education
• Schedules appointments
• Review and triage medication refills requestsin accordance withprotocols
• Provide assistancewith prior authorization of medications and durable medical equipment as needed
• In coordination with a provider, assesses, interprets, and communicates lab results
• Identifyopportunities for nurse led visits, such as annual wellness visits, new patient intakes, and acute visits
• Support coordination of team-based care with CNAs, CMAs, LPNs, and other RNs within the clinic(s)
• Collaborate with consulting providers, behavioral health, nutrition, and pharmacists
• Provide panel management support toidentifyquality care gaps andparticipatein outreach as needed
• Participate in the ongoing design and implementation of nurse-led protocols and co-visits as needed
• Identifyand perform pre-visit planning for a variety of visit types
• Assistwith management of urgent and emergent patient care situations
• Performs phlebotomy,cliawaived lab tests, processes specimens, and starts IVs as needed
• Participate in annual competency training of clinical staffFloat between clinics as needed to meet the needs of the department
• Serve as a preceptor for new clinical staff
• Provide care management support such as transitions of care calls and hospital follow-ups within the clinic as needed
• Participates in process improvement of new and existing workflows
• Actively embraces and supports divisional and organizational initiatives
• Supports pop-up vaccine and testing community events