RN Case Manager

Role Overview

The RN Case Manager provides compassionate end-of-life hospice care in patients' homes or community settings. They assess, plan, implement, and evaluate care needs, supervise hospice aides, and coordinate services, ensuring patient dignity and comfort.

Responsibilities

• Manage patient and family caseload during on-call hours, collaborating with the triage team.
• Report activities to clinical leadership and document care appropriately.
• Assist with medication and supply delivery outside regular hours.
• Participate in interdisciplinary team meetings during on-call periods.
• Admit eligible patients in collaboration with the triage team, under physician orders.
• Develop and update individualized care plans focusing on patient-centered goals and the 4Ms (What Matters, Medications, Mentation, Mobility).
• Support Age-Friendly Care practices.

Qualifications & Skills

• Unrestricted RN license in the practice state.
• Valid driver’s license and auto insurance.
• Minimum of two years RN experience, with hospice/palliative care experience preferred.
• Strong clinical judgment, excellent communication, compassion, and ability to handle sensitive situations.

Key Attributes

Empathy, integrity, teamwork, and dedication to patient dignity and quality care.