- Provide in-house, facility, telephonic, and home visits to high-risk patients to prevent unnecessary hospital admissions and readmissions
- Perform field nursing interventions, patient assessments, care-plan development, clinical assessments, fall-prevention assessments, social-determinants-of-health screenings, medication monitoring, health education, and self-care instruction
- Conduct initial case-management assessments, obtain patient consent, and coordinate individualized plans of care with patients, caregivers, PCPs, and care-team members
- Review charts and conduct final patient discharge; obtain formal approval from the Complex Care Leadership Team when required
- Conduct supervisory visits with LPNs and patients, providing education and overseeing appropriate discharge
- Coordinate multidisciplinary team meetings, report and document care activities, and follow up on action items
- Help patients navigate healthcare systems and connect them with community, social, and financial resources
- Coordinate service delivery, facilitate use of natural supports and community resources, and maintain communication with families and community providers
- Establish supportive relationships that promote patient self-management
- Monitor the quality, frequency, and appropriateness of HHA visits and other outpatient services
- Collaborate with Complex Care and Clinical Strategy Team members, including Hospital Care Managers and Post Hospital Care Coordinators and Managers, to ensure holistic care
- Provide urgent home visits under PCP direction to prevent unnecessary hospital admissions
- Provide clinical supervision and serve as a clinical lead for the Complex Care Team
- Perform other duties as assigned by the manager
Requirements
- Associate degree in Nursing required
- Valid, active Registered Nurse (RN) license in the state of employment required
- Minimum 2 years of clinical work experience required
- Minimum 1 year of community case-management experience highly desired
- Bachelor's Degree in Nursing (BSN) or RN with a bachelor's degree in a related clinical field preferred
- Compact nursing license preferred where available
- Certified Case Manager certification through CCMC or CMCN desired/preferred
- Current, valid driver's license required and must be maintained
- Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required within the first 90 days of employment
- Strong interpersonal and communication skills
- Critical-thinking skills
- Ability to work autonomously
- Ability to monitor, assess, and record patient progress and adjust plans accordingly
- Ability to plan, implement, and evaluate individual patient care plans
- Knowledge of nursing and case-management theory and practice
- Knowledge of patient-care charts and patient histories
- Knowledge of clinical and social-services documentation procedures and standards
- Knowledge of community health and social-services support agencies and networks
- Organizing and coordinating skills
- Ability to communicate technical information to non-technical personnel
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
- Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time
- Spoken and written fluency in English
- Independent judgment required
Demonstrates expertise in nursing and case management, with a focus on patient assessments, care plan development, and coordination of multidisciplinary care. Proficient in navigating healthcare systems and connecting patients with community resources while ensuring quality patient care.
Highest-signal resume keywords
- Registered Nurse (RN) License
- Clinical Work Experience
- Community Case Management Experience
- Certified Case Manager (CCM)
- Basic Life Support (BLS) Certification
ATS Optimization Keywords
Hard Skills
- Patient Assessment
- Care Plan Development
- Clinical Supervision
- Medication Monitoring
- Fall Prevention Assessment
- Social Determinants of Health Screening
- Patient Progress Monitoring
- Documentation Procedures
- Community Health Knowledge
- Nursing Theory and Practice
Soft Skills
- Interpersonal Skills
- Communication Skills
- Critical Thinking
- Organizing Skills
- Autonomous Work Ability
Certifications & Qualifications
- Registered Nurse (RN) License
- Certified Case Manager (CCM)
- Basic Life Support (BLS) Certification
Industry Keywords
- Case Management
- Patient Care
- Healthcare Systems
- Community Resources
- Multidisciplinary Team Coordination
Tools & Technologies
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Outlook