RMA Operations Lead — Hybrid & Credit Processing

OpenEye is seeking an RMA Operations Lead to support day-to-day operations under the RMA Supervisor. You will act as a working lead, guiding processing staff, coordinating returns, and ensuring timely credits and disposition of units.

You will communicate with customers on payments and follow-ups, manage departmental workflow, and prioritize competing tasks in a fast-paced environment while upholding accuracy and quality standards.