Risk and Insurance Manager - Real Estate/Multi-Family Property Management

Risk and Insurance Manager

The Risk and Insurance Manager is responsible for supporting the administration, implementation, and ongoing management of the Company’s risk management, insurance, safety, and claims programs. This role focuses on identifying, evaluating, and mitigating risk exposures across the organization, with an emphasis on managing, obtaining, securing, and renewing insurance coverages across all business operating lines. This role will also be engaged in claims oversight, safety compliance, contractual risk transfer, and regulatory adherence. This role partners closely with company leadership, property teams, consultants, insurance representatives, and clients to implement and maintain effective risk management programs. This position coordinates accident investigations, safety inspections, insurance claim management, and safety training initiatives while ensuring compliance with Federal, State, and local regulations. In addition, the Risk and Insurance Manager conducts weekly Quality Assurance inspections at assigned properties to ensure all safety protocols, operational standards, insurance loss‑control recommendations, and compliance requirements are consistently followed.

Responsibilities

• Assist in the development and execution of risk management plans and programs that identify, measure, monitor, and mitigate operational and financial risks across the organization.
• Manage and administer the Company’s insurance programs, including workers’ compensation, general liability, property, automobile, umbrella/excess liability, flood, storage tank, public officials, and related coverages.
  • Coordinate policy renewals, endorsements, certificates of insurance, and billing allocations.
  • Partner with insurance brokers and carriers on coverage analysis, exclusions, and loss‑control initiatives.
  • Support clients with insurance program recommendations including budgets, deductibles, limits, and coverage structures.
• Oversee all incidents and insurance claims from intake through resolution.
  • Coordinating investigations
  • Submitting and tracking claims
  • Communicating with carriers, adjusters, legal counsel, property teams, and clients
  • Participating in negotiations and settlements
  • Analyzing claims data to identify trends and prevention opportunities
• Review contracts, RFPs, bids, and vendor agreements to ensure appropriate insurance and risk‑transfer provisions are included; review Certificates of Insurance to confirm compliance with contractual requirements.
• Develop and implement preventative safety programs and safe work practices aligned with Company standards and regulatory requirements. Conduct regular safety and hazard training sessions and collaborate with departments to establish safety goals.
• Assess and monitor environmental and health‑related risks including asbestos, lead‑based paint, mold, radon, and carbon monoxide exposure in residential properties; conduct site visits and provide recommendations for mitigation and compliance.
• Support the development and maintenance of emergency preparedness, disaster recovery, and business continuity plans.
• Conduct weekly Quality Assurance inspections at assigned properties to evaluate compliance with safety protocols, OSHA standards, insurance loss‑control recommendations, and Company operational policies. Prepare written inspection reports, identify deficiencies, require corrective action plans, and track remediation to completion.
• Maintain accurate records of incidents, claims, inspections, and compliance documentation.
• Perform other duties, projects, tasks and assignments as directed by management.

Qualifications

• Strong knowledge of risk management principles including risk avoidance, reduction, transfer, and acceptance.
• Working knowledge of property and casualty insurance and workers’ compensation programs.
• Understanding of Federal and State laws related to workplace safety, personal injury, and property liability.
• Experience working in residential housing, multi‑family property management, and/or real estate operations preferred.
• Ability to analyze risk exposures and recommend practical mitigation strategies.
• Strong organizational and project management skills.
• Ability to collaborate effectively with internal teams, insurance professionals, contractors, and clients.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, SharePoint, PowerPoint, etc.) and data tracking systems.

Education and Experience

Bachelor’s degree from an accredited college or university with 5–8 years of progressively responsible experience in risk management, insurance administration, safety compliance, or claims management.
Professional designations such as CPCU (Chartered Property Casualty Underwriter), ARM (Associate in Risk Management), CRM (Certified Risk Manager), or CSP (Certified Safety Professional) are preferred. Legal or paralegal experience is a plus.

Physical Demands & Work Environment

• The position requires regular office work and frequent property site visits. The employee must be able to sit, stand, walk properties, climb stairs, and lift up to 20 pounds as needed. The employee must regularly be required to talk or hear, sit and use hands/fingers to manipulate, type, write, handle, or feel, and reach with hands and arms. The employee may occasionally stand, walk, climb, balance, stoop, kneel, crouch, crawl, and smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The role may involve exposure to construction areas, maintenance operations, environmental conditions, and emergency response situations.
• The primary schedule is Monday–Friday; however, flexibility is required to respond to incidents, emergencies, or after‑hours property needs when necessary.
• The work environment characteristics described are representative of those employees encounter while performing the essential functions. At the corporate office this is an office environment. While performing duties that coincide with visits to property sites, the employee may be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level is usually moderate.
• Must be reachable at all times via phone when not at work for emergency consultation or on‑call support, except during approved time off with pre‑planned arrangements. May be expected to report to properties as needed, including before or after‑hours or on weekends, for emergencies such as a fire, flood or other situations that may involve insurance claims.

Language Skills

Advanced English fluency in reading, comprehension, reasoning, writing, and speaking is required. Ability to read, analyze and interpret the most complex documents, respond effectively to sensitive inquiries or complaints, and communicate with internal and external stakeholders at all levels.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, fundamentals of budgeting, and risk analysis. Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems, including nonverbal symbolism, formulas, and charts.

Compensation and Benefits

This role is exempt and has an anticipated annual pay range of $100k–$120k for a new employee depending on relevant factors including experience, qualifications, and company guidelines. The position may be eligible for discretionary and/or performance‑based bonuses and overtime for all hours worked in excess of 40 per week. Full‑time employees (30+ hours per week) are eligible for 2 weeks paid vacation, 1 week sick leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. For more information, visit

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.