Risk Administrator

Risk Administrator
Bend, OR
PrideStaff, a staffing firm specialized in recruiting for Central Oregon businesses is actively seeking a Risk Administrator for a local company in the Bend area. The ideal Risk Administrator will be detail-oriented, thrive in a fast paced environment, and succeed with constant redirection throughout the day. The schedule for this position is Monday - Friday, 40 hours a week and IN OFFICE only.
Primary Responsibilities:

• Claim Intake & Triage: Manage incoming claims, perform data entry into database, and provide frontline phone support for stores and claimants regarding insurance coverage and safety incidents.
  
• Administrative Support: Process insurance mail, manage certificates of insurance, and handle subrogation requests. Lead scheduling and logistics for team meetings and departmental functions.
  
• Liability Claim Assistance: Support adjusters by collecting repair estimates and medical documentation, processing total loss paperwork, and tracking claim recoveries and restitution.
  
• Workers' Compensation: Monitor employee status changes, alert Sedgwick examiners of updates, maintain provider panels, and assist with the Return-to-Work program.
  
• Product & Property Claims: Coordinate shipping for product claims, prepare tender letters to manufacturers, and update claim files with final dispositions.
  
• Reporting: Prepare monthly claim metrics and presentation materials for department management.

Requirements:

• Experience: 1-2 years of office experience; insurance background preferred.
  
• Technical Skills: Proficiency in Google Workspace (Slides, Calendar, Sheets), MS Word/Excel, and Cisco phone systems.
  
• Soft Skills: Strong problem-solving abilities with difficult customers and a "team-first" mentality.