Revenue Operations Manager

Revenue Operations ManagerHandshake is hiring a Revenue Operations Manager reporting to the Director of Strategy & Operations who leads our Revenue Operations team. You will be the day-to-day operating partner for our new business sales teams (Mid-Market, Strategic Corporate and Public Sector), owning the pipeline, forecast and productivity insights that help us win new logos. This is a hands-on individual contributor role with real ownership.

You will build the analysis yourself, run the operating cadence, and use AI and automation to take manual work off reps and managers so they spend more time selling.In this role, you will:Partner with new business sales leaders as their go-to operator, turning bookings goals into pipeline, coverage and productivity targets, and helping managers act on themRun the new business operating cadence: weekly pipeline reviews, forecast calls, and monthly and quarterly business reviews, bringing an independent, data-backed view of the forecastOwn new business reporting on pipeline health, stage conversion, sales cycle, coverage, attainment and rep productivity, with one clear definition for every metricFind and fix funnel friction: diagnose where deals stall, and partner with Marketing, Sales Development and Enablement on programs that improve conversion and velocitySupport annual and quarterly planning, including capacity models, territory and account assignment, and quota inputs, in partnership with Finance and the RevOps leaderKeep the sales process clean: stage definitions, rules of engagement, lead and account routing, and Salesforce data qualityModel and monitor new business comp plans with Finance and Commissions, and track whether plans drive the behavior we intendBuild AI and automation programs that drive pipeline: partner with GTM Engineering to launch and scale programs that generate new business leads, testing in short build, test, learn sprintsAutomate the manual work: use AI to automate reporting and deal inspection, and build internal tools that give managers and reps time backYou HaveMust-Haves:4 to 7+ years in Revenue Operations, Sales Operations or Strategy & Operations at a B2B SaaS company, supporting new business or acquisition sales teamsA track record as the trusted operating partner to frontline sales managers and sales leadersStrong analytical skills: you build models and dashboards yourself, using SQL and a BI tool (Omni, Looker, Tableau, Hex or similar)Advanced Salesforce skills, plus experience with forecasting and pipeline inspection toolsExperience running forecast and pipeline cadences and managing funnel performance (conversion rates, sales cycles, coverage)Experience supporting territory, capacity and quota planningClear, concise written and verbal communication; you turn analysis into a recommendation and present it to senior leadersHands-on use of AI tools (LLMs such as Claude or ChatGPT, Clay or similar) to automate your own work, with a builder mindsetAn ownership mentality, a bias toward action, and comfort working through ambiguity in a high-growth environmentThe ability to influence without authority across Sales, Finance, Marketing and ProductBonus Points:Hands-on experience with Gong, Nooks, Clay, Gainsight or comparable toolsExperience supporting multiple sales segmentsExperience building automations or lightweight tools (Python, Zapier, Workato, n8n or similar)Experience supporting sales enablement programs that improve rep productivityManagement consulting, investment banking or private equity experience paired with in-house operating experiencePerksOwnership: Equity in a fast-growing companyFinancial Wellness: 401(k) match, competitive compensation, financial coachingFamily Support: Paid parental leave, fertility benefits, parental coachingWellbeing: Medical, dental, and vision, mental health support, $500 wellness stipendGrowth: $2,000 learning stipend, ongoing developmentRemote & Office: Internet, commuting, and free lunch/gym in our SF officeTime Off: Flexible PTO, 15 holidays + 2 flex daysConnection: Team outings & referral bonuses