Revenue Cycle Team Lead – Hybrid

Hybrid position

The applicant must be local and able to visit our clients as well as come into our South Bend office throughout the week As a Revenue Cycle Team Lead you will guide and support a back end revenue cycle team to ensure the healthcare practices we serve are accurately and promptly reimbursed for their services Your leadership will help improve efficiency reduce claim holds and support providers by minimizing administrative burdens allowing them to focus more on patient care

Essential Duties & Responsibilities

Team Leadership & Support

• Provide day to day guidance coaching and training to a team of Patient Account Representatives
• Monitor workload assign tasks and ensure timely completion of responsibilities
• Foster a collaborative positive work environment that encourages knowledge sharing and continuous improvement
• Support staff in resolving challenging claim issues escalating to leadership when needed
• Assist in onboarding and mentoring new team members

Revenue Cycle Operations

• Triage and assign staff to address claims returned for more information or other hold reasons
• Track and report the status of held claims ensuring timely follow up and resolution
• Work with leadership to implement process improvements that reduce claim holds and improve accounts receivable performance
• Personally handle complex or high dollar claim remediation as needed
• Coordinate with Accounts Payable Coding Billing and Pre Certification staff to identify and resolve process bottlenecks
• Ensure adherence to revenue cycle procedures and best practices

Preferred Skills & Qualifications

• Associates or Bachelors degree in healthcare administration business administration or related field preferred but not required
• Must have 35 years of experience in healthcare revenue cycle medical billing or collections
• Previous experience in a lead or senior role within a revenue cycle team preferred
• Solid understanding of healthcare billing processes insurance requirements and revenue cycle regulations
• Proficiency with electronic medical records EMR and billing systems
• Strong problem solving skills and ability to collaborate with various departments to resolve complex issues
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast paced environment

Why Join Us

At Orthos we value teamwork innovation and the ability to make a meaningful impact As a Revenue Cycle Team Lead youll have the opportunity to contribute directly to improving revenue performance supporting your colleagues and ensuring providers can focus on what matters most patient care

Compensation

depending on experience per year