Revenue Cycle Financial Representative-Estimates Call CenterYour passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.Supports Centralized Estimate agent lines with incoming calls from patients. Responsible for performing a variety of pre-service tasks and customer service-related functions for patients and/or their representatives includes verifying patient information is current and accurate, creating/reviewing pre-service estimates, and collection of pre-payments.
May include other duties as assigned based on business need.Responsibilities:1. Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy2. Actively participates in departmental quality by making a personal effort to reduce individual errors, and making corrections3.
Review/Create Hospital and Physician estimates from the Epic Patient Estimator4. Provide patient with pre-service benefit education, explain the estimate cost, and attempt to secure payment and/or set expectation of payment at time of service
Revenue Cycle Financial Representative-Estimates Call Center in chapel hill at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.