Handle inbound calls, emails, and voicemails from retirement plan participants. Resolve issues related to benefit programs and payment inquiries. Document all cases thoroughly in Salesforce. Qualifications: 1 year customer service or call center experience preferred. Strong verbal and written communication skills. Must be 18 years of age and pass a background check. Remote position with full-time hours (40 per week). Paid training and shift differential for nights and weekends. Availability required between 8:00am-8:00pm EST, Monday-Friday. Five Star Solutions They support retirement plan participants with distribution and account inquiries. The work environment is fast-paced, customer-focused, and team-oriented. #J-18808-Ljbffr
Retirement Services Associate (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.