Intellipet is seeking experienced customer retention professionals for a fully remote role in the United States. You will handle cancellation/save conversations, identify reasons, and present tailored solutions to protect relationships across phone, email, and chat channels.
The role emphasizes de-escalation, meeting retention metrics, and working with high-volume cases while documenting thoroughly in a remote call-center setting.
#J-18808-LjbffrRetention Specialist: Save & Renew Subscriptions (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.