Retention Sales Representative

To enhance customer loyalty and achieve sales targets, the full-time Retention Sales Representative will work remotely, managing inbound calls to promote and retain Vyve Broadband services while documenting customer interactions accurately. Key responsibilities Determine customer needs and promote appropriate Vyve products to potential and existing customers Achieve sales and retention goals for percentage and volume through effective sales techniques Document all customer-related transactions accurately and ensure professional communication with customers Required qualifications High School Diploma or equivalent; Associate's Degree preferred Minimum 1-year experience in sales or a customer-facing environment, in-person or call center Ability to learn quickly and adapt to complex technology changes Excellent computer skills, including proficiency in Windows Operating Systems and Microsoft Office Strong organizational skills with the ability to self-manage