Llama Naturals seeks a Director of Retention to own post-purchase lifecycle across email, SMS, on-site experiences, and the subscription model. You will lead retention initiatives and shape the customer journey for a growing DTC brand.
Lead experiments, build a data-driven roadmap, and partner with founders and Head of Growth to reduce churn, increase LTV, and accelerate revenue growth. You will own tools like Klaviyo and Skio/Recharge, design journeys per customer, and scale retention with an
#J-18808-LjbffrRetention & Subscriptions Lead - Remote-First in workfromhome at Unknown Company
This position is listed as full time and onsite.