Owning churn data analysis and subscriber behavior modeling, the full-time Retention Analyst will work remotely to provide insights that drive retention program decisions and maintain the retention metrics dashboard. Key responsibilities Conduct churn data analysis to track cancellation rates and identify at-risk subscriber patterns Build and maintain subscriber behavior models to surface retention risk signals before cancellations occur Develop and manage the retention metrics dashboard for KPI visibility to the Retention Manager and VP Required qualifications 2+ years of experience in data analysis, business intelligence, or retention analytics Proficiency in advanced data analysis tools such as Excel/Google Sheets; SQL preferred Experience building dashboards and reports in BI tools like Tableau or Looker Familiarity with subscription, e-commerce, or DTC data cohort analysis and LTV modeling Strong analytical skills to identify patterns and actionable insights from complex datasets
Retention Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.