Retention Analyst Consultant

Detail-oriented and analytically-minded, the full-time Retention Analyst Consultant will support loyalty and retention programs by managing A/B testing, monitoring performance metrics, and providing actionable insights, all while working remotely on a 6-month contract basis. Key responsibilities Help manage A/B testing across loyalty and retention initiatives, including setup, monitoring, and recommendations Monitor performance across loyalty and retention programs, proactively identifying trends, risks, and opportunities Develop and maintain KPI tracking and recurring reporting for loyalty and churn/retention metrics Required qualifications 3 years of experience in marketing analytics Strong analytical skills with experience in developing and maintaining dashboards Solid understanding of A/B testing principles and statistical significance Familiarity with business KPIs related to loyalty and retention Experience with project management tools like Jira or Asana