Retail Store Lead & Customer Experience Manager

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. You will lead the store team in servicing customers and manage the store during the Manager’s absence or when shifts oppose.

You will coach team members, help set goals, participate in hiring, and ensure timely processing of orders, returns, invoicing, and communications. The role emphasizes operational excellence and customer focus.