Retail Partnership Regional Manager - Northeast

The Regional Manager is responsible for driving Cartier market share and brand presentation for Retail Partners in the Northeast Region.

Geographic Responsibility: Northeast

Key Responsibilities

• Own regional business performance by connecting results to the actions and behaviors that drive them, sharing learnings and adapting plans to continuously improve performance.
• Reach sell-out, market share, and sell-in objectives.
• Ensure an elevated presentation of Cartier VM and SDP in each store under supervision.
• Leverage cross functional expertise and business insights to build clear, measurable action plans for each retailer.
• Analyze sell out, market share and key KPIs to identify opportunities, understand root causes and establish priorities.
• Measure the impact of actions, capture learning, and adjust plans based on results.
• Maximize the impact of each POS visit.
• Preparation: Check store status against prior commitments, analyze KPIs (sell-out, stock on-hand, assortment relevance, client satisfaction results, training status).
• Observe/identify/learn the specific behaviors influencing business and client outcomes.
• Partner with the retailer to understand root causes and identify opportunities.
• Recognize and reinforce behaviors that are driving positive results.
• Recap 1-3 clear priorities and commitments, with owners and measures of success.
• Follow up on progress and determine what worked, what did not and what should be adjusted.
• Leverage Cartier experts in client demand creation
• Sales/ merchandising: Partner with them to ensure the dealers have the right assortment, declare in due time, and manage their replenishment accurately.
• Marketing: Build in-store animation for product launches, including product training, incentives, and community animation.
• Communication: Invite retailers to contribute to co-op communication strategies tailor-made to their client profiles.
• SDP & VM: Collaborate to yield the best visibility from the Cartier location
• Learning & Transformation: Design an annual training action plan (targeted team trained, ambassador program).
• CRM & Events: Design a comprehensive action plan (co-op e-CRM, e-partner program, retailer- or Cartier-initiated events, etc.).
• Identify successful practices and scale learnings.

Actively prospect store opening opportunities

• Use market, client, and competitive insights to identify and prioritize new opportunities.
• Develop a clear business case and recommendations for potential openings in partnership with Regional and Corporate leadership.

Play an active role on the Regional Team

• Share key market, client, and competitive insights with the regional team.
• Identify and share best practices across the region.
• Build strong partnerships and influence retailers to drive results.
• Partner with corporate to ensure alignment with NA and International strategy.
• Maintain strong connection with corporate Retail Partner function (National Account Management) and ensure local execution is consistent with the North America and International RP strategy.

Required Experience

• Sales Background
• Retail (boutique or corporate) facing experience with direct client interaction during market visits and events.
• Demonstrated ability to engage & host clients both individually and at events

Technical Skills/Abilities

• Strong negotiation and partnership-building skills to create mutual value
• Strong organizational and follow-up skills
• Ability to work with and influence senior external partners
• Excellent salesmanship to promote the Maison in multi-brand environment
• Luxury product and retail sensibility
• Autonomy
• Ability to travel as much as 80% of the time
• Master’s degree preferred 2-3 years of experience in key account management in luxury watches, eyewear, fragrance, automotive or cosmetics.
• Strong watch expertise and knowledge preferred

Personal Skills

• Pro-active approach to tasks with excellent time management skills
• Excellent communication skills with the ability to effectively deliver messages to various audiences
• Ability to collaborate work well within a team
• Agility and open-mindedness
• Demonstrates accountability and actions feedback timely

WE OFFER

• We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones.
• Our core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off.
• We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
• At Richemont, We Craft the Future!

Salary: $140,000 - $170,000, eligible for bonuses

#Richemont #WeCraftTheFuture