Full-Time Customer Service Supervisor – Burlington Stores
Key Responsibilities
- Supervise all store functions and associates while in the role of Manager on Duty
- Maximize sales results through training, developing, and coaching of direct reports
- Promote safety for both customers and associates by adhering to company guidelines
- Cultivate a diverse culture based on teamwork and collaboration
- Resolve issues and make informed decisions, supervising the front‑end operations to ensure all customers receive exceptional, friendly, and professional service at all times
- Reinforce company Asset Protection strategies to eliminate shortages
- Assist in recruiting, interviewing, and onboarding new associates
- Participate in weekly workload planning meetings
- Drive community relations participation through company programs and partnerships
- Coordinate meal and break periods and monitor schedule adherence
Requirements
- At least one year of supervisory experience within an off‑price, big‑box, or specialty environment
- Strong interpersonal skills with a positive and engaging attitude
- Full‑time availability, including nights, weekends, and holidays as required
- Physical ability to move or lift store merchandise weighing 40 lbs. or more, and to stand and walk for extended periods of time
Benefits
- Growth opportunities
- Competitive pay
- Flexible hours
- 15‑30% associate discount
- Medical, dental, and vision coverage
- Employee Assistance Program
- Life and disability insurance
- Paid time off
- Paid holidays
- 401(k) plan
Compensation
Base Pay: $14.00 – $16.00 per hour
Location
Morehead City (Zip: 28557), 5160 Hwy 70, North Carolina
Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.
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