At Burlington, we embrace diversity and invite you to grow your retail career as a Full‑Time Customer Service Supervisor or Selling Floor Supervisor. This leadership role partners closely with Store Management in merchandising, customer service, operations, and human resources, and serves as a stepping‑stone to a management position within our expanding organization.
Core Values
- Drive Results
- Trust & Respect Each Other
- Build Teams & Partnerships
Benefits
- Growth Opportunities
- Competitive Pay
- Flexible Hours
- 15‑30% Associate Discount
- Medical, Dental, and Vision Coverage
- Employee Assistance Program
- Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- 401(k)
Key Responsibilities
- Supervise all store functions and associates during Manager on Duty periods.
- Maximize sales results through training, development, and coaching of direct reports.
- Promote safety for customers and associates by enforcing company guidelines.
- Cultivate a diverse culture based on teamwork and collaboration.
- Resolve issues and make informed decisions while supervising front‑end operations to ensure exceptional customer service.
- Reinforce Asset Protection strategies to eliminate shortages.
- Assist in recruiting, interviewing, and onboarding new associates.
- Participate in weekly workload planning meetings.
- Drive community relations participation through company programs and partnerships.
- Coordinate meal and break periods and monitor schedule adherence.
Qualifications
- At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment.
- Strong interpersonal skills with a positive and engaging attitude.
- Ability to work a full‑time schedule, including nights, weekends, and holidays as required.
- Ability to move, handle, or lift store merchandise weighing 40 lbs. or more, and ability to stand and walk for extended periods.
Salary
Base Pay: $14.00 – $16.00 per hour
Location
01361 – Kokomo, 1411 South Reed Road, Zip Code: 46902
Equal Employment Opportunity
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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