Retail Front End Supervisor - Full-Time

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Full‑Time Customer Service Supervisor or Full‑Time Selling Floor Supervisor. As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping‑stone to a management role within our expanding organization.

Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15‑30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues and concerns, making informed decisions and supervising front‑end operations to ensure exceptional, friendly, and professional customer service at all times
• Reinforce company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends and holidays as required
• Physical ability to move/handle/lift merchandise weighing 40 lbs. or more and stand and walk for extended periods of time

At Burlington we’re opening more stores nationwide, offering varied training and development opportunities. You will enjoy a competitive wage, flexible hours, and an associate discount. Our benefits package includes health coverage, life and disability insurance, paid time off, holiday pay, and a 401(k) plan. We are a rapidly growing brand that values teamwork, innovation, and community impact. Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Base Pay: $18 – $20 per hour

Location: 00172 – Poughkeepsie

Position Type: Regular Full‑Time