Job Title
Full-Time Customer Service Supervisor , Full-Time Selling Floor Supervisor
Overview
As a Retail Front End Supervisor, you will be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping‑stone to a management role within our expanding organization.
Core Values
- Drive Results
- Trust & Respect Each Other
- Build Teams & Partnerships
Benefits
- Growth Opportunities
- Competitive Pay
- Flexible Hours
- 15‑30% Associate Discount
- Medical, Dental, and Vision Coverage
- Employee Assistance Program
- Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- 401(k)
Key Responsibilities
- Supervise all store functions and associates while in the role of Manager on Duty
- Maximize sales results through training, development, and coaching of direct reports
- Promote safety for both customers and associates by adhering to company guidelines
- Cultivate a diverse culture based on teamwork and collaboration
- Solve issues and make informed decisions while supervising front‑end operations to ensure exceptional customer service at all times
- Reinforce asset‑protection strategies to eliminate loss
- Assist in recruiting, interviewing, and onboarding new associates
- Participate in weekly workload‑planning meetings
- Drive community‑relations participation through company programs and partnerships
- Coordinate meal and break periods and monitor schedule adherence
Requirements
- At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment
- Strong interpersonal skills with a positive and engaging attitude
- Ability to work a full‑time schedule, including nights, weekends, and holidays as required
- Ability to lift and move merchandise weighing 40 lbs. or more, and stand or walk for extended periods of time
Location & Compensation
Location: 01193 – Sunset Valley
Base Pay: $17.00 – $19.00 per hour
EEO Statement
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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