Retail Customer Service Representative

PostNet Retail Customer Service RepresentativeA PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, and other store equipment. Other duties as assigned. We are looking for someone who is friendly, enjoys helping customers, has extreme attention to detail and is a quick learner.The Ideal Retail Customer Service Representative Candidate Will Have:Previous customer service or sales experience in a retail environmentExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking – must have the ability to simultaneously process multiple tasksEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsA high school diploma or equivalent requiredValid driver's license requiredProficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and softwareNotary Public a plusAbility to pass a background checkRetail Customer Service Representative - Daily Tasks:Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise ownerAssists customers with their product and service need in person, through email, and by phoneProcesses customer sales through the point-of-sale systemOpens and closes the center, cash register, and other center systemsMaintains the center consistent with established standardsInteracts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staffSorts and deposits mail in private mailboxesCaptures, complete tasks, and organizes Virtual MailRetail Customer Service Representative - Role Requirements:Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email, by phone, and in-personMust perform all duties in a safe and efficient mannerMust be able to pass a background checkCompensation: $16.90 per hourAt PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!We Invite Everyone To Apply!