Restaurant Servers / Host (Hotel)

Restaurant HostSeascape Beach Resort - Aptos, CA 95003Salary Range $17.00 - $19.00 Hourly Position Type Part-Time Job Shift Any Education Level High School Travel Percentage None Category Restaurant - Food ServiceDescriptionSUMMARY: A host is the first person a customer when walking into the restaurant. We are looking for enthusiastic and customer service-oriented hosts to great and seat customers, take reservations, and ensure a positive guest experience.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet guests as they approach the restaurant with a positive and welcoming attitudeSeat guests, provide menus, and offer to turn heaters on (if weather prompts)Answer calls at the host stand, respond to inquiries, transfer calls, and take to-go-ordersInspect dining and serving areas to ensure cleanliness and proper set upInform patrons of establishments specialties and featuresDirect guests to designated meeting rooms or resort roomsReceive and record patrons dinning reservations and preferences on OpenTableCommunicate room charges to the front desk (if applicable)Operate cash register to accept payments for food and beveragesAssist with preparing and serving food and beveragesClean windows and dust restaurant areas to ensure optimum cleanliness for our guestsAssist bussers if there is a need for tables to be cleared or set up to accommodate incoming reservationsCommunicate with Restaurant Manager any discrepancies in reservationsPerform other related duties as requested by the supervisorQualificationsQUALIFICATIONS, SKILLS & ABILITIESMust provide prompt and cordial service to all guestsCash handling skills requiredAbility to navigate a POS systemAbility to multitask by greeting guests, taking phone calls, and walking guests to their tablesAbility to understand and carry out written and verbal instructionsApply critical thinking to solve problems in standardized situationsAbility to communicate clearly and promptly with restaurant and kitchen staffMust be able to work independently and in a team environmentEDUCATION AND/OR EXPERIENCEAt least 1-2 years of relevant experiencePrior resort and/or hospitality experience preferredHigh school diploma or equal to a GEDCERTIFICATES & LICENSESFood Handler Certificate requiredTIPS certification preferredMust present proof you are legally authorized to work in the United StatesPHYSICAL DEMANDS While performing the duties of this job, the employee must be able to:Ability to lift 25-50 pointsStand and walk for long periods of timeAbility to carry 5-10 poundsFrequently stoops, stands, lifts, pours and carriesAbility to use hands and fingers to handle objects, tools and controls