Restaurant Operations Leader & People Champion

Welcome to Whataburger Careers!
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.
Responsibilities

• Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
• Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
• Works with Managers and the Market Leader to execute operational plans.
• Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
• Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
• Builds relationships with customers and resolves customer complaints.
• Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.
  

• Budgeting
• Recruiting
• Coaching
• Restaurant Operations
• Food Safety
• Presentation Skills
• Labor Law Compliance
  

• Associate degree or equivalent work experience.
• 2+ years of management experience in the restaurant or hospitality industry.