Zarella | In partnership with Chefs Chris Pandel & Lee Wolen, and Boka Restaurant Group
Zarella Pizzeria & Taverna features a mix of tavern-style and artisan pizzas, an array of entrées and small bites, as well as fresh salads, alongside an ever-rotating menu of Italian specialties, promising a dining experience that is both nostalgic and unique. The space exudes a timeless charm that makes it feel as if it has been a beloved corner spot for generations.
The Role
Working closely with the General Manager and Assistant General Manager, the Restaurant Manager plays a hands-on leadership role in daily dining room operations, service execution, and team support. This position helps maintain service standards, support staff development, and ensure a smooth and consistent guest experience.
What You’ll Do
- Support daily dining room operations and lead service from the floor
- Help manage the floor during service, including touching tables, running food, supporting staff, and overseeing the door
- Execute opening and closing responsibilities, including pre-shifts, daily recaps, and end-of-day procedures
- Assist in training, coaching, and supporting front-of-house staff
- Monitor reservations and manage guest flow using OpenTable
- Maintain clear and consistent communication with staff, leadership, and guests
- Participate in management meetings and contribute to team alignment
- Uphold service standards, hospitality expectations, and overall dining room organization
Who You Are
- An emerging hospitality leader with 2+ years of management experience in a fast-paced restaurant
- Guest-focused, composed, and confident on the floor
- Strong knowledge of food, beverage, and service standards
- Comfortable supporting a team while remaining hands-on during service
- Organized, detail-oriented, and proactive
- Experienced with restaurant systems such as OpenTable and Aloha
- Available to work nights, weekends, and holidays as needed
Why This Role
- Work in a warm, high-energy dining room focused on genuine hospitality and guest experience
- Be part of a restaurant that values teamwork, consistency, and growth
- Opportunity to grow within Boka Restaurant Group, a company known for developing and promoting talent
Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments!
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments