Restaurant Manager

Mastro's Restaurant ManagerMastro's Restaurants are renowned for delivering an upscale steakhouse experience defined by premium USDA Prime steaks, fresh seafood, and a sophisticated yet lively atmosphere. Known for exceptional service, elegant interiors, and live music in select locations, Mastro's blends classic fine dining with a modern luxury feel. As a Restaurant Manager you will oversee daily operations, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and operational performance.ResponsibilitiesGuest Experience Leadership: Lead by example in delivering exceptional guest experiences while fostering a culture of hospitality, accountability, and a "Do Whatever It Takes" mindsetTeam Development & Performance: Recruit, train, coach, and motivate team members to achieve operational excellence, maintain high-performance standards, and support individual growth and developmentOperational Excellence: Ensure consistent execution of company standards, policies, and procedures while driving efficiency, productivity, and outstanding service qualityFinancial Management: Effectively manage labor, food, beverage, and operating costs to achieve financial objectives while maximizing profitability and guest satisfactionSafety & Compliance: Maintain the highest standards of safety, sanitation, and regulatory compliance through regular inspections and adherence to all health, safety, alcohol service, and company requirementsAdministrative Oversight: Ensure the accurate and timely completion of key administrative functions, including daily sales reporting, payroll processing, inventory controls, cash handling, and petty cash documentationQuality Assurance: Monitor food, beverage, and service quality to ensure all products and experiences consistently meet or exceed brand standards and guest expectationsCulture & Engagement: Foster a positive, collaborative, and high-performing work environment that promotes teamwork, employee engagement, accountability, and continuous improvementBusiness Results: Drive operational success by analyzing performance metrics, identifying opportunities for improvement, implementing action plans, and delivering strong business resultsAdaptability & Leadership Presence: Respond effectively to changing business needs, operational challenges, and guest concerns while maintaining a visible and supportive leadership presence throughout the operationQualificationsMinimum of 2 years of upscale/fine dining restaurant management experience. Equivalent combinations of professional experience and relevant academic achievements may be consideredProven ability to lead, develop, mentor, and motivate a diverse team while fostering a culture of accountability, teamwork, and operational excellenceStrong interpersonal and communication skills with the ability to build relationships, resolve conflicts, and effectively engage employees, guests, and business partnersExcellent organizational and time-management abilities with strong attention to detail and the capacity to manage multiple priorities in a fast-paced environmentExperience managing budgets, inventory controls, labor costs, and other key operating expenses to achieve financial objectivesStrong understanding of restaurant operations, service standards, staffing, scheduling, and profitability driversCurrent knowledge of food safety, sanitation, and regulatory compliance requirements, with a commitment to maintaining a safe and compliant operating environmentDemonstrated ability to thrive in a dynamic environment and respond effectively to changing business needs and operational challengesProven track record of career growth, stability, accountability, and a commitment to continuous improvement and excellenceGenuine passion for hospitality, exceptional guest service, and creating memorable experiences for both guests and team membersProficient in restaurant management systems, point-of-sale systems, Microsoft Office applications, and other business-related technology platformsEOE Pay Range USD $80,000.00 - USD $90,000.00 /Yr.