Restaurant General Manager

General Manager Opportunity at goop kitchenGood, clean food is coming to Culver City. We are opening a new location in the Helms District! We are looking for a General Manager to build and lead our opening team.The General Manager oversees the daily operations of the restaurant, guiding the Hospitality team and partnering with the Chef de Cuisine (CDC) to keep the front-of-house and back-of-house in sync. This role sets the standard for guest experience and together with the CDC, holds both teams accountable to food safety and service standards.Own the Guest ExperienceOversee service with a hands-on presence in the lobby/dining room, identifying and removing any bottlenecks in service and ensuring every guest feels welcomed and cared for by the teamUphold a guest experience that reflects our commitment to clean, thoughtfully prepared food and genuine hospitalityLead Restaurant OperationsOversee service shifts with a strong presence on the floor, ensuring team members are deployed effectively across stations and service areasLead clear communication between the front of house and kitchen to support smooth, efficient service so that team members at all levels are working collaborativelyUphold high standards for organization, cleanliness, and presentation throughout the restaurantOwn facilities and maintenance, ensuring the restaurant is safe, functional and guest-readyDrive Operational ExcellencePartner with the CDC on ordering, inventory and food costs to ensure alignment with overall restaurant budgetOwn scheduling, staffing and cost management that support sales and company KPIsEnsure service + hospitality philosophy, food safety standards, and operational procedures are consistently executed for efficient operationsOwn hiring for the restaurant, partnering with the CDC on back-of-house roles and serving as a final decision makerLead & Develop the TeamTrain, develop and mentor service team members on hospitality standards, anticipating guest needs, service flow, and guest engagement, turning service challenges into memorable recovery momentsFoster an environment that recognizes and celebrates strong performance and team wins that contribute to the company's overall successPartner with Leadership and HR on any team members escalations or issuesBuild a Culture of CareCreate a workplace where team members feel supported, respected, and proud of the work they doModel leadership with professionalism, empathy, and accountabilityReinforce goop kitchen's commitment to people-first leadership that includes our team members, guests, third party vendors and cross functional teams.RequirementsAt least 3 years of restaurant leadership experience as a General ManagerExperience in full-service, fast casual or hospitality-driven restaurant environmentsExperience owning a restaurant P+LFood handler card / certification — e.g., ServSafe Food Handler required within 30 days of employmentAvailability to work evenings, weekends, and holidays as neededNew restaurant opening experienceBilingual (English/Spanish) a plusSkillsStrong leadership and communication skills, with the ability to lead and motivate kitchen staff and troubleshoot guest concernsAbility to stay calm and organized and lead effectively in a fast-paced environmentDetail-oriented with high standards for cleanliness and presentationWorking knowledge of food safety standards and the ability to hold the team accountable to themBusiness acumen, with comfort using scheduling, labor and costs management tools to hit sales and KPI targetAbility to read, understand and communicate sufficiently to follow food safety protocolsPassion for food, hospitality, and creating exceptional guest experiencesBenefitsCompetitive salary and benefits packageBonus potentialMedical, Dental and Vision insurancePaid time off401k matchAnnual cell phone reimbursementEmployee discount.Opportunity to build and work in a dynamic and innovative environment.A chance to make a meaningful impact on a rapidly growing brand.About goop kitchengoop kitchen is an upscale fast-casual concept, founded by Gwyneth Paltrow in 2021, serving real, clean, and delicious food made-to-order. The brand focuses on thoughtfully sourced ingredients and chef-driven menus designed primarily for delivery and takeout.goop kitchen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.