The Restaurant Director is responsible for the successful leadership and management of the business, leading 120+ team members, and strategic planning of the organization. You will need to be a gritty, high level thinker, with strong problem solving abilities, and a love for collaboration. Applicants must have an attitude of continuous improvement when it comes to our 5 Critical Success Factors: Leadership, Customer Experience, Talent, Sales & Brand Growth, and Financial Stewardship.
The ideal candidate has at least three years of Chick‑fil‑A leadership experience, or a proven record of leadership driven results from another organization. Prior experience with Chick‑fil‑A is not required. The option to pursue being a Chick‑fil‑A Owner/Operator or corporate staff member is available for leaders serving at this level of the organization. A passion for the brand, a clear "Why", and a growth mindset is a must for Director level leaders. This position requires an average of 45 hours per week.
What We Offer:
- Closed Sundays: All Chick‑fil‑A restaurants are closed on Sundays.
- Work Directly With A Chick‑fil‑A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his employees, teaching them important business skills for the future.
- Competitive Pay: Director roles at Chick‑fil‑A 7th Ave. & Roosevelt are also available for those looking for career level positions in the business.
- 401(k) Match (after year 1): An opportunity to invest in your financial future while we invest in you today.
- Health Benefits: Insurance program available with monthly credit provided by Owner/Operator.
- It's a Great Place to Work: At Chick‑fil‑A 7th Ave. & Roosevelt, our vision is to be the premier place to work in downtown Phoenix. Operators consider their team members to be more than just employees, they are a highly valued part of each Chick‑fil‑A restaurant. Our high retention rate is proof that team members really enjoy working at Chick‑fil‑A.
- Scholarship Opportunities: Chick‑fil‑A employees who are eligible have the opportunity to apply for two types of scholarships ranging from $1,000-$2,500 in value annually, in addition to a competitive scholarship for $25,000.
Qualifications & Competencies:
- Bachelor’s Degree preferred.
- Heart of a Teacher: ability to take Chick‑fil‑A procedural knowledge as well as leadership knowledge to coach team members in a clear and understandable way on operational systems and expectations.
- 3+ years Chick‑fil‑A experience and/or 3+ years leadership experience from another organization.
- Integrity; trustworthy to be a top leader in a thriving business.
- Grit: Passion and perseverance for long term goals.
- Servant Heart; possesses humility; willing to do any task asked of them; team player.
- Ability to perform at a fast pace; comfortable with high volume.
- Innovative, flexible, and proactive problem solver; decisive.
- Personable; prioritizes connection with the team from entry level to Operator; prioritizes connection with the guest.
- Effective Communicator with the entire team.
- Optimistic and engaging; excited about the vision/future growth of the company.
- Possesses a willingness and desire to learn and be coached; able to take feedback and activate changes.
- Paid time off
- Health insurance
- Vision insurance
- 401(k) matching