Providing essential support for a $3.5 billion Supply Chain, the full-time remote Resolution Support Specialist will manage customer inquiries related to the Procure to Pay process, resolve match exceptions, and ensure effective communication with suppliers and employees. Key responsibilities Review and resolve 90-120 match exception items daily according to standard operating procedures Utilize the ServiceNow ticketing system to track and respond to inquiries regarding match exceptions Communicate effectively with customers and provide feedback on recurring issues to management Required qualifications Bachelor's Degree in a related field preferred 1+ years of experience in purchasing, operations, accounts payable, or customer service support preferred Knowledge of basic computer systems, including Microsoft Office and preferably PHS applications Excellent organizational skills and the ability to prioritize tasks independently Ability to work effectively as part of a team
Resolution Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.