Residential Support Assistant RSA

Job Description

Job Description

Position Overview

The Residential Support Assistant (RSA) provides direct care and supervision to individuals in a residential setting, supporting their physical, emotional, and social well-being. This role is essential in helping residents maintain independence, dignity, and a high quality of life while ensuring a safe and structured environment.

Essential Duties and Responsibilities

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• Provide hands-on assistance with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting
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• Support residents with mobility, transfers, and positioning as needed
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• Prepare and serve meals in accordance with dietary guidelines and assist with feeding when necessary
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• Administer medications in compliance with state regulations and company policies (if certified)
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• Observe, document, and report changes in residents’ health, behavior, or condition
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• Implement individualized service plans and behavioral support strategies
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• Promote social interaction, engagement, and participation in recreational activities
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• Maintain a clean, organized, and safe living environment
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• Assist with transportation to appointments, errands, and community outings (if required)
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• Follow all safety protocols, including infection control and emergency procedures
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• Maintain accurate documentation and complete required reports in a timely manner
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Minimum Qualifications

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• High school diploma or equivalent required
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• At least 6 months of experience in caregiving, healthcare, or human services preferred
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• CPR and First Aid certification (or willingness to obtain upon hire)
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• Medication Administration certification preferred (if applicable under Maryland regulations)
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• Valid driver’s license and reliable transportation preferred
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• Ability to pass criminal background check and drug screening
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Required Skills and Abilities

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• Strong interpersonal and communication skills
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• Compassionate, patient, and respectful approach to care
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• Ability to handle sensitive situations with professionalism
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• Basic documentation and record-keeping skills
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• Ability to work flexible shifts, including evenings, weekends, and holidays
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• Physical ability to lift, transfer, and assist individuals as needed
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Work Environment & Physical Requirements

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• Work is performed in a residential care setting
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• Frequent standing, walking, bending, and lifting (up to 50 lbs)
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• May require assisting residents with mobility and transfers
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• Exposure to various health conditions and behaviors
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