Residential SupervisorBehavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. We were recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts.We are seeking a dedicated and experienced Residential Supervisor to oversee daily operations across our Developmental Services group homes. This role is ideal for a hands-on leader who is passionate about empowering individuals with developmental disabilities to live safe, fulfilling, and independent lives in their communities.In the Developmental Services program, we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities.
We value the individuals we serve in shared living and small group homes, working as part of a collaborative team that includes family, BHN staff, and providers to create person-centered plans that reflect strengths, capabilities, and aspirations.What We Offer:Competitive pay and comprehensive benefitsGenerous PTO403(b) retirement planTuition reimbursementCareer growth opportunities — one-third of our positions are filled through internal promotionsMission-driven work with direct impact on individuals with developmental disabilitiesInclusive and supportive team culture that values diversity, equity, and inclusionWhat You'll Do:As a Residential Supervisor, you will play a key role in ensuring the health, safety, and independence of residents across assigned group homes while leading and developing a dedicated direct care team.Responsibilities include:Oversee the daily operations of assigned group homesHire, train, and supervise staff to deliver high-quality, person-centered careEnsure implementation of treatment plans, health and safety plans, and medication administrationMonitor residents' overall health and empower them to engage in goal development and decision-makingSupport individuals in fostering relationships and community participationProvide crisis intervention and emergency services, including serving on the on-call rotationManage program compliance, budgets, and regulatory requirementsPromote quality of life through safety, dignity, and community inclusionWhat You'll Need:High School Diploma or GED required; Associate's or Bachelor's Degree preferredMinimum of 3 years of direct care experience requiredAt least 2 years of supervisory experience preferredValid driver's license and reliable vehicle requiredStrong leadership, communication, and organizational skillsCommitment to client empowerment, human rights, and community integrationWe Hire for HEART!Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another.If you're ready to lead a team that makes a meaningful difference in the lives of individuals with developmental disabilities, we encourage you to apply.Pay: $47,840 – $62,192 per yearEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.