Residential Supervisor

Residential SupervisorBehavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Residential Supervisor to join our Developmental Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.We are seeking a dedicated and experienced Residential Supervisor to oversee daily operations across our Developmental Services group homes.

This role is ideal for a hands-on leader who is passionate about empowering individuals with developmental disabilities to live safe, fulfilling, and independent lives in their communities.In the Developmental Services program, we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities. We value the individuals we serve in shared living and small group homes, working as part of a collaborative team that includes family, BHN staff, and providers to create person-centered plans that reflect strengths, capabilities, and aspirations.What We Offer:Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.What You'll Do:As a Residential Supervisor, you will play a key role in ensuring the health, safety, and independence of residents across assigned group homes while leading and developing a dedicated direct care team.Responsibilities include:Oversee the daily operations of assigned group homesHire, train, and supervise staff to deliver high-quality, person-centered careEnsure implementation of treatment plans, health and safety plans, and medication administrationMonitor residents' overall health and empower them to engage in goal development and decision-makingSupport individuals in fostering relationships and community participationProvide crisis intervention and emergency services, including serving on the on-call rotationManage program compliance, budgets, and regulatory requirementsPromote quality of life through safety, dignity, and community inclusionWhat You'll Need:High School Diploma or GED required; Associate's or Bachelor's Degree preferredMinimum of 3 years of direct care experience requiredAt least 2 years of supervisory experience preferredValid driver's license and reliable vehicle requiredStrong leadership, communication, and organizational skillsCommitment to client empowerment, human rights, and community integrationWe Hire for HEART!Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another.

If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.If you're ready to lead a team that makes a meaningful difference in the lives of individuals with developmental disabilities, we encourage you to apply.Pay: $47,840 – $62,192 per yearEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.