Residential Security Agent
Prioritizing candidates local to San Francisco, CA. Travel-in opportunity – can live anywhere in the United States, team house to stay in during work week.
Full time, with full benefits. $110,000 minimum annual compensation. Non-exempt. Rotating 7 days on/7 days off schedule.
Job Summary
The Residential Security Team (RST) Agent provides critical support to a protective security detail in San Francisco, CA. This role operates in a dynamic, multi-faceted, and fast-paced environment. Ideal candidates are team-oriented, ambitious, and adaptable, capable of maintaining professionalism in a high-tempo setting. A high level of concierge service is required, with frequent client-facing responsibilities, so comfort interacting with influential and high-profile individuals is essential. The pace of this RST team may be faster than previous roles or organizations, and candidates should be prepared for a demanding, energetic work environment.
Duties
- Ensure the overall safety and security of designated principals and their properties.
- Maintain a knowledge of baseline principal, property and neighborhood activities
- Monitor property and area activities and conditions via closed-circuit television camera system and physical perimeter checks
- Monitor traditional and social media for potential threats
- Controlling access to properties and maintenance of security logs for guests, service personnel, and vendors.
- Screen and track mail and deliveries
- Monitor the following:
- Weather and natural disasters
- Traffic
- Public safety incidents and trends
- Neighborhood watch programs
- Local and national current events
- Coordinate with site staff to accomplish common tasks
- Complete daily household tasks and maintenance as requested by principals
- Ensures 24/7 operational readiness through stocking supplies and equipment upkeep
- Operate within parameters established by standard operating procedures and applicable laws
- Coordinate with and support executive protection element of the team
- Opportunities for driving and special off-site assignments/details.
- Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.)
- Potential local travel approximately 5% -10% of the time to other RST sites or principal destinations.
- Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
- Must possess the ability to multitask in a very fast-paced environment.
- Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
- Must be a proactive problem solver with the capability to work independently and as part of a team.
- Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
- Must be dog friendly.
- Must keep a professional appearance, have good personal hygiene
- Must be responsive via phone call, text and email as needed to support the team.
- Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors
Position Qualifications, Certificates and Licenses
- 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions
- Physically fit to facilitate emergency responses
- Valid Driver's License with clean driving record
- American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification
- California BSIS Guard Card
- California BSIS Exposed Firearm Permit with 9mm endorsement
- All certifications must be current. Employees are responsible for keeping all certifications/licenses active
Physical Requirements
- Ability to patrol the property and access areas quickly
- Physically able to capture and detain individuals if necessary
- Prolonged periods sitting of 5+ hours at a desk and monitoring surveillance equipment
- Prolonged periods of standing on your feet without a break 4-5+ hours
- Must be able to lift 50 pounds at a time
- Must be able to lift, drag a human up to 200lbs or more, if necessary
- Must be able to bend, twist, stoop, crawl
- Being able to respond to physical attacks, natural disasters, evacuations
Required Skills and Experience
- Excels working in a team environment
- Exceptional emotional intelligence
- Strong customer service skills
- Strong situational awareness and attention to detail
- Ability to multitask and prioritize tasks frequently and for long durations
- High proficiency with firearms
- Excellent critical thinking and sound judgement
- Friendly, approachable and professional demeanor
- High moral and ethical character
Preferred Education and Experience
- Bachelor's degree
- Bilingual (Spanish, American Sign Language, etc.)
- Prior residential and/or fixed site security experience serving a single primary client at their home
- Proficient in the use of social media collection tools in support of protective intelligence
- Training in defensive tactics, counter surveillance/surveillance detection, covert protection and basic medical support experience.
- Prior training course(s) in residential security or executive protection
- Prior attendance of a recognized EP school (i.e., ESI, EPI, Oatman, PFC, ITG4, TFTT)
- Advanced emergency medical certification – Active First Responder, EMT or paramedic
- Customer service experience
- Experience working with children
- Regularly active in outdoor activities such as mountain biking, hiking, ocean sports, etc.
- Valid California or H.R.218 carry concealed weapons permit
Detail Structure
- Average of 15 12+ hour rotating shifts per month
- Day and night shifts
- Rotating 7 days on/7 days off schedule
- Weekends
- Holidays
- Overtime/additional shifts as needed
- Domestic/local travel (if desired by the principal/s)
- Quarterly sustainment training - firearms, defensive tactics, medical, driving
Salary and Benefits
- Base pay rate of $36.75 per hour
- Minimum compensation of $110,000 per year
- Pay structure per shift includes built-in overtime and double-time in accordance with California and federal laws
- Paid sick leave
- Paid time off (PTO) accrual
- Holiday pay for select holidays you work (6)
- Company 401(k) with employer match
- Flexible insurance plans - Medical, dental and vision
- 100% of employee premium paid for by Keelson (plan upgradable for additional employee paid premium)
- Generous employer contribution per family member (up to 4 family members) to help lower employee contributions for dependents that join the plan
- Life Insurance
- Long Term Disability
- Short Term Disability
- Critical Accident/Illness coverage
Employment with Keelson is at-will, meaning that you or Keelson may terminate the employment relationship at any time, with or without cause, and with or