Residential Program Specialist III - Lead Staff

Join Our Team at Work UnlimitedAt Work Unlimited, we're in search of more than just an employee—we're seeking a dedicated and empathetic leader who is ready to make a profound difference in the lives of those we serve!In this pivotal role, you will serve as more than just a direct support professional; you'll be a mentor, advocate, and ally for our residents. Your compassion and dynamism will shape the daily experiences of those you serve, fostering an environment where everyone feels valued and supported. Beyond meeting basic needs, we are committed to nurturing the personal growth and development of our residents. You will play a central role in creating opportunities for skill-building, social engagement, and community integration. Through your guidance and encouragement, the people you serve will gain confidence, independence, and a sense of belonging.As a leader of our residential team, you will set the tone for excellence in care.

Your ability to inspire and motivate others will be instrumental in fostering a cohesive and collaborative work environment. By offering guidance, mentorship, and constructive feedback, you will empower our employees to deliver the highest standard of service.If you're ready to embark on a rewarding journey of impact and fulfillment, we invite you to join our team at Work Unlimited!General DescriptionIn collaboration with the Program Manager, the Residential Program Specialist III (Lead Staff) is responsible for the operational and on-call support of 24-hour residential homes. The RPS III is scheduled for 30-32 hours direct care per week, 8-10 hours per week in the office, and 36 hours on-call. In addition to providing essential support to the people we support and the operation, the RPS III position is designed to be a mentorship for employees interested in promotion. Premium Pay hours on the weekends paid at up to $30/hr!Minimum QualificationsThe requirements listed below are representative of the knowledge, skill, and/or ability required.Education and/or ExperienceHigh School Diploma or General Education Degree (GED);At least 3 months of direct support or supervisory experienceBasic computer literacyAbility to operate a computer keyboard, i.e.

type without looking at the keyboardCertificates, Licenses, RegistrationsMust be able to pass DHS background checkMust be a licensed driver, and eligible per insurance driver standards (Over 21 years of age, 5 years driving experience, and no more than 3 infractions in the last 3 years)Essential Duties and ResponsibilitiesThis job description is not intended to be all-inclusive.Leadership:Demonstrate and model a calm, non-reactive demeanor in crisis situationsDemonstrate and model the process of independent decision makingModel expected workplace conduct and job task proficiencyDemonstrate, model, and participate in providing independence and integration for the people we supportTrain and mentor new employees in conjunction with management and Associate Director of TrainingHousehold Operation:Plan weekly menu and grocery list, checking supplies on hand prior to submission.Maintain contemporary knowledge of medication stores; reorder medications and/or treatments from pharmacy and/or arrange purchase of PRN stock.Review all financial log documentation/receipts weekly. If assigned, manage the entire process, including budgeting, banking, receipt and bank reconciliation, and cash ledger(s).Prepare consult visit forms on Therap; schedule routine medical, dental, eye, mental health, and specialist visits.Quality Assurance:Evaluate all appointment/consultation reports. Update or facilitate update to include all necessary documentation and follow up.Send a monthly total of away-from-home days to the Director of Residential Programs.Post staff meeting minutes after the conclusion of each meeting.Conduct monthly safety walk through reviews; submit online. Follow up with maintenance requests when indicated. Report urgent concerns directly to management and/or the Director of Residential Programs.On-Call:Respond to calls within 15 minutes and remain within 30 minutes of worksite while on-callArrange coverage, or cover open shifts during assigned hours; must be available to work for the duration of assigned hoursSubmit a list of schedule changes to management at the conclusion of on-call rotationSupervisory ResponsibilitiesNone.

This RPS III is responsible for leadership, training, and role modeling.Physical DemandsAbility to maintain OIS certificationAbility to maintain First Aid/CPROccasionally lift up to 50 poundsManual dexterity for operating office equipmentAbility to apply, and maintain physical restraints for extended periods of timeWork EnvironmentPrimarily indoor work environment, can be quite loud, with frequent interruptionsShift coverage and/or behavioral support required on evenings, weekend, and overnight. Mandatory overtime assignments may be required, at any Work Unlimited home, if directed.Occasional or frequent exposure to verbal and physical attacksOccasional to frequent exposure to outdoor weather conditions, dependent upon season and activity preferences of people servedOccasional or frequent exposure to bodily fluidsBenefitsDental insuranceEmployee assistance programEmployee discountHealth insuranceLife insurancePaid time offReferral programRetirement planVision insuranceAnd more!