Resident District Manager

Position Title

Resident District Manager

Salary

140,000-150,000

Other Forms of Compensation

Our Passion is Food!

Job Summary

As a Resident District Manager (RDM) you will manage a large multi‑unit dining account, serving as the client point of contact, leading the account team, and directing operations to meet financial and operational objectives, while nurturing client relationships.

Key Responsibilities

• Lead, manage, and inspire a diverse team at a large account, delivering top‑notch service to the client, students, and community.
• Drive team performance toward profitability, safety, employee engagement, and other key performance indicators.
• Serve on the district leadership team and collaborate with peers to share best practices, mitigate risks, champion diversity, and build community.
• Make decisions that consider risk/reward and short/long‑term impacts, soliciting input from team and partners.
• Foster a culture of transparency, education, safety, and accountability.
• Act as the resident Brand Ambassador of the Chartwells team, attending key client and community events.
• Ensure client needs are met or exceeded, retain the account, identify cross‑sell opportunities, and aid the rebid process per direction.
• Support operational areas including safety, marketing, nutrition, and culinary.
• Adhere to local, state, federal, and company policies; conduct unit audits for compliance on key areas such as food storage and sanitation.
• Maintain compliance with USDA regulations for applicable meal and retail programs and complete required reporting on time.
• Champion staff development through performance evaluations, succession planning, and a deep understanding of all operation roles.
• Own financial results for the account, collaborating with leadership on reporting, forecasting, and budgeting.
• Apply consistent and fair administration of policies and procedures.

Required Qualifications

• Educational minimum and work experience per USDA Professional Standards for the account(s).

Preferred Qualifications

• Bachelor's degree and a minimum of three (3) years of management experience, preferably in foodservice, hospitality management, or a related support services field.
• Well‑versed in all aspects of foodservice management with a proven track record of success.
• Demonstrated leadership of a business and a team, with strong customer service and financial acumen.
• Strong initiative, critical thinking, ownership, and communication (listening, written, verbal) skills, along with multi‑tasking, prioritization, and organization.
• Commitment to inclusion, positivity, professionalism, and resilience.
• Excellent computer skills and proficiency with Microsoft Office suite and POS software.

Travel

Occasional travel required.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / ADA
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Equal Opportunity Employer

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform essential functions of this position with or without reasonable accommodation. We consider all qualified applicants, including those with a criminal history, in accordance with applicable federal, state, and local laws.

The Company reserves the right to modify or change essential functions of this job based on business necessity. Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. Bon Appetit maintains a drug‑free workplace.

Req ID:

Bon Appetit

BRYAN GONI