Reservationist / Office Administrator

Reservationist / Office AdministratorÈlephante – Santa Monica, CAÈlephante is seeking a highly organized and professional Reservationist / Office Administrator to support our restaurant operations and guest services at our Santa Monica location.This role plays a key part in ensuring an exceptional guest experience before guests even arrive. The position combines guest-facing reservations responsibilities with administrative and office support for the restaurant management team.The ideal candidate is detail-oriented, efficient, and comfortable communicating with guests in a hospitality-driven, high-volume environment.Reservationist ResponsibilitiesRespond to guest inquiries via email and phone in a timely and professional mannerManage reservation requests and assist guests with booking questionsProvide accurate information regarding availability, policies, and large party reservationsAddress guest concerns and route issues to the appropriate management team when necessaryAssist with coordinating and confirming large party and group dining reservationsMaintain accurate reservation records within OpenTableOffice Administrator ResponsibilitiesPrepare and complete contracts for prix fixe parties and group dining reservationsTrack and document contracts and reservation details using Excel spreadsheetsPrint restaurant and event menus as neededMaintain organized office files, documentation, and administrative systemsMonitor and maintain office supply inventoryProvide general administrative support to the restaurant management teamQualificationsStrong communication and customer service skillsOpenTable experience preferredExcellent organizational and time management abilitiesProficiency in Microsoft Excel and email platformsAbility to multitask in a fast-paced hospitality environmentStrong attention to detail and problem-solving skillsPrevious hospitality, reservations, or administrative experience preferredCompensation & BenefitsCompetitive hourly pay (based on experience)Flexible schedulingOpportunities for growth within a growing hospitality groupEmployee dining benefitsÈlephante is an equal opportunity employer.