Mercury is seeking a Research Operations Lead to design and scale our research program. You will own processes, standards, and the end-to-end research panel, ensuring fast, high-quality customer insights to inform product decisions.
You will manage day-to-day operations, mentor one direct report, and partner with design and PMs to embed customer evidence from discovery through post-launch analysis. This role emphasizes AI-enabled workflows, privacy, and ethical guardrails, in a dynamic fintech
#J-18808-LjbffrResearch Operations Lead: Scale Insights & Programs in new york at Unknown Company
This position is listed as full time and onsite.