Research Development Support Specialist

About the Company : SRS Medical Systems, Inc is dedicated to providing innovative solutions in the field of urology, focusing on enhancing patient care and clinical outcomes through advanced technologies and expert support. About the Role: The Clinical Support Specialist (CSS) will be an SRS product expert, and a benign prostatic hyperplasia (BPH) Care Pathway expert. The CSS will also be a UroCuff test implementation specialist responsible for running clinical tests (Urocuff and EP1) in targeted urology practices within a defined geography

Support the execution of the urology practices BPH protocol Establish key partner relationships with clients' BPH support and/or clinical staff, including physicians, APP's, nurses, medical assistants, navigators and front office personnel Lead patient education campaigns in client office Implement clinical testing days in predetermined offices and perform UroCuff and EP1 (non-invasive pressure flow tests) in a clinical setting. Operating UroCuff and EP1 equipment, ensuring proper function and adherence to instructions for use

Documenting results accurately and transmit findings to supervising physician or clinical staff

Educating patients about the testing process, answer their questions and help them feel at ease throughout the procedure

Collaborating with the clinical and sales teams to support training efforts as needed

Assisting with scheduling, administrative tasks, and reporting as required

Perform customer clinical reviews when appropriate Leverage procedure data from our systems demonstrating product and clinical use of SRS technologies with physicians and key clinical staff. Maintain a current and accurate database of physician/staff and practice details and activities. Communicate with sales and marketing, sharing insights and knowledge that will help the company perform at a high level. Take an active role in the development and improvement of the CSS role to enhance customer experience and more efficiently implement SRS technologies and pathways

High School Diploma (advanced education in related area of study preferred)

2 years of field based sales experience

Skilled at managing differing personalities, i.e. medical assistants, nurses, PA's and physicians.

Able to work with multiple customer offices and travel between locations within a specified geography on a regular basis. Proficient in database use and navigation

Must have reliable transportation and an ability to travel within the defined geography on a daily basis Ability to communicate both verbally and in writing. Legibly writing and communicating instructions and schedules. Overnight travel required (30% travel;