Job TitleDevelop comprehensive documentation that meets organizational standards.Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.Evaluate current content and develop innovative approaches for improvement.Includes the drafting of Standard Operating Procedures (SOP).Familiarity with SAP preferred.Experience with change management and communications to support new product deployments.Technical aptitude and understanding of the software development process.Experience with SharePoint administration for the management of content and site publishing.