Working remotely in a full-time capacity, the Renewals Specialist will engage with customers and partners to address technology challenges, manage high-volume transactional opportunities, and support consultative renewals while collaborating with internal stakeholders to enhance the product experience. Key responsibilities Manage customer discussions to understand renewal needs and tailor messaging to align with business priorities Prepare renewal quotes and coordinate with internal teams to refine pricing and terms for successful closures Identify and suggest improvements for repetitive tasks to enhance efficiency in the renewal process Required qualifications 3+ years of related experience Understanding of renewal processes and familiarity with software subscription and licensing models Basic understanding of analytics and programmatic processes Discovery, negotiation, and closing skills at all levels Ability to apply technical expertise across related products and services