Managing an assigned portfolio of customer renewals, the full-time Renewals Representative will oversee the renewal process from engagement to signature, ensuring accurate forecasts and addressing churn risks while collaborating with various teams in a remote environment. Key responsibilities Own and manage the renewal cycle, engaging customers 90-120 days before contract expiration to confirm details Maintain an accurate renewal forecast and pipeline in Salesforce, participating in forecast calls to update on deal status and risks Negotiate renewal terms and prepare quotes, while identifying expansion opportunities and coordinating with channel partners Required qualifications 3-5+ years of experience in renewals, account management, customer success, or B2B SaaS sales Proven track record of meeting or exceeding renewal or retention targets Solid commercial skills, including pricing, quoting, and negotiating subscription agreements Proficiency with Salesforce and CPQ tools Bachelor's degree or equivalent professional experience
Renewals Representative in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.