Managing a portfolio of client renewals, the full-time Renewals Associate will identify and mitigate roadblocks to ensure successful, on-time contract execution while working remotely. Key responsibilities Oversee the end-to-end management of client renewals, ensuring timely follow-ups and facilitating client meetings as needed Trigger introductory communications and send agreements through Docusign at least 60 days prior to renewal dates Record all client interactions in Salesforce and escalate issues with non-responsive clients promptly Required qualifications 2+ years of related experience in renewals or account management Intermediate Excel skills and experience leveraging AI tools such as Claude or ChatGPT Strong written and verbal communication abilities Proactive attitude with solid critical thinking skills Ability to manage multiple priorities simultaneously
Renewals Associate in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.