Managing a global portfolio of customer accounts, the full-time Renewal Specialist, Australia will oversee the services renewal lifecycle, ensuring successful execution of recurring revenue through strategic engagement and negotiation in a remote-first environment. Key responsibilities Own and manage a defined renewal book of business, serving as the primary contact for renewal activities Conduct pre-renewal usage and health reviews to reinforce service value and outcomes during renewal conversations Collaborate with cross-functional teams to ensure timely contract execution and monitor churn trends for mitigation strategies Required qualifications 1-2+ years of experience in renewals, customer success, account management, or services sales Demonstrated success managing renewals in a SaaS or fintech environment Strong commercial acumen with experience in managing churn risk and executing win-back strategies Familiarity with recurring revenue metrics and reporting frameworks Bachelor's degree or equivalent experience preferred
Renewal Specialist, Australia in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.