Centene Corporation is seeking a remote Workforce Management professional in the U.S. to analyze contact center workload and optimize staffing plans. You will forecast workloads, study queue strategies, and ensure scheduling efficiency across shifts.
The role emphasizes data-driven decision making, performance feedback, and maintenance of staffing records, with regular reporting to drive cost-effective operations.
#J-18808-LjbffrRemote Workforce Scheduling Analyst II in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.