Sun Chemical is seeking a Workforce Analyst to drive real-time operations and analytics for a 50+ person Customer Service team. You will monitor call volumes, manage schedules, forecast demand, and provide actionable insights to improve service levels and efficiency.
You will collaborate with cross-functional groups, coordinate IT support, and maintain accurate workforce data to support planning and reporting.
#J-18808-LjbffrRemote Workforce Planning & Analytics Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.