Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, analysis, and reporting to sustain service levels across contact channels. The role involves basic WFM system troubleshooting, data validation, and creating reports to drive staffing decisions.
The ideal candidate has several years in a contact center and hands-on WFM experience, with a focus on improving efficiency and forecasting accuracy.
#J-18808-LjbffrRemote Workforce Management Specialist in washington at Unknown Company
This position is listed as full time and onsite.