Prominent Edge is seeking an Information Help Desk/Windows Support professional to assist users remotely and on-site in Gaithersburg, MD. The role involves resolving Windows-related issues, documenting steps, and following SOPs to ensure reliable IT support for a large user base.
Ideal candidates have an associate degree or substantial experience in Desktop Support, possess ITIL and Dell hardware certifications, and demonstrate strong communication and problem-solving skills.
#J-18808-LjbffrRemote Windows Support Engineer (Help Desk) in san jose at Unknown Company
This position is listed as full time and able to be worked remotely.