Prominent Edge in Gaithersburg, MD is seeking an Information Help Desk/Windows Support specialist to assist customers in-person and remotely and to document requests for teammates. You will map issues to solutions using knowledge bases and apply basic networking concepts to resolve incidents.
The ideal candidate has an associate degree or 60 credits in CS/IS or one year of Tier II Desktop Support for large enterprises, plus ITIL, Dell hardware, and CompTIA A-related skills. U.S.
#J-18808-LjbffrRemote Windows Help Desk Technician in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.