Velocity is seeking a Voice NOC Team Lead to oversee 24/7/365 contact center operations. This role may be remote or hybrid at Holland, OH, with a schedule Monday-Friday 8am-4:30pm EST.
You will guide the VNOC team to deliver superior customer service and meet SLAs while coordinating across departments. The ideal candidate will have at least 2 years in a contact center or similar, with strong leadership and communication skills, and be legally authorized to work in the United States.
#J-18808-LjbffrRemote Voice NOC Team Lead in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.