Genpact is seeking a Sr. Associate - Customer Care - Voice to join our remote team and deliver exceptional service to global clients.
You will handle inquiries, provide accurate information, and resolve issues across phone, email, chat, and social channels, while maintaining high quality and compliance with SOPs. You will collaborate with cross-functional teams, capture data in CRM, and look for opportunities to enhance customer satisfaction and retention through thoughtful problem solving and
#J-18808-LjbffrRemote Voice Customer Care Specialist - Senior in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.